Shipping policy

Shipping Policy

Where we ship

We currently ship across India only.

Production time

All products are made to order. Production starts after you approve your proof on WhatsApp.

  • Embroidered apparel (hoodies, sweatshirts): 5–7 working days
  • Printed products (canvas, framed prints, totes, blankets, doormats): 3–5 working days

Delivery

Once your order is dispatched, we share the courier and tracking details by email. Delivery time depends on your location and is in addition to the production time above.

Shipping charges

Shipping charges, if any, are shown at checkout before you pay.

Delays and address issues

Please make sure your delivery address and phone number are correct. We are not responsible for delays caused by an incorrect address or by the courier, but we will always help you track down your parcel. If a parcel is returned to us because of an incorrect address, re-shipping charges may apply.

Contact

Questions about your delivery? Email info.pawsandpalm@gmail.com with your order number.