Shipping policy
Shipping Policy
Where we ship
We currently ship across India only.
Production time
All products are made to order. Production starts after you approve your proof on WhatsApp.
- Embroidered apparel (hoodies, sweatshirts): 5–7 working days
- Printed products (canvas, framed prints, totes, blankets, doormats): 3–5 working days
Delivery
Once your order is dispatched, we share the courier and tracking details by email. Delivery time depends on your location and is in addition to the production time above.
Shipping charges
Shipping charges, if any, are shown at checkout before you pay.
Delays and address issues
Please make sure your delivery address and phone number are correct. We are not responsible for delays caused by an incorrect address or by the courier, but we will always help you track down your parcel. If a parcel is returned to us because of an incorrect address, re-shipping charges may apply.
Contact
Questions about your delivery? Email info.pawsandpalm@gmail.com with your order number.